Privacy Policy

Last updated: November 20, 2024

Welcome to ArabChat! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our chatting and communication mobile app. Your privacy is important to us, and we are committed to safeguarding it. By using ArabChat, you agree to the terms outlined in this policy.

1. Information We Collect

When you use ArabChat, we may collect the following types of information:

• Account Information: This includes your name, email address, phone number, and profile picture when you create or update your account.
• Message Content: We temporarily store messages to deliver them to recipients. Once delivered, they are deleted from our servers unless otherwise required for security or compliance purposes.
• Device Data: Information about the device you use to access the app, such as the device model, operating system version, unique device identifiers, and IP address.
• Usage Data: Logs of how you interact with the app, including features accessed, duration of use, and crash reports.
• Location Information: With your permission, we may collect your location to enhance specific features of ArabChat, such as finding nearby users or suggesting local content.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain ArabChat services.
• Facilitate communication between users, including sending and receiving messages.
• Enhance user experience by personalizing content and improving app functionality.
• Ensure the security and integrity of ArabChat by monitoring for suspicious or unauthorized activity.
• Communicate with you about updates, new features, promotional offers, or service-related issues.

3. Sharing and Disclosure

ArabChat does not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

• With Service Providers: Trusted partners who assist us in providing and maintaining our services, such as hosting, analytics, and customer support.
• Compliance with Laws: If required by law or legal process, we may disclose your information to regulatory authorities or law enforcement.
• With Other Users: Depending on your privacy settings, your profile information (e.g., name, picture, status) may be visible to other users.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure server hosting, and regular security audits. However, no method of transmission over the internet or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

As a user of ArabChat, you have certain rights over your data, including:

• Access and Update: You can access and update your account information directly through the app.
• Delete Your Account: If you wish to delete your account and associated data, you can do so through the app settings or by contacting us.
• Opt-Out: You may opt out of non-essential data collection or communications by adjusting your app settings or contacting support.

6. Children's Privacy

ArabChat is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately. Parents or guardians can contact us to review and delete a child’s information if necessary.

7. Cookies and Similar Technologies

ArabChat may use cookies or similar technologies to enhance functionality, analyze usage patterns, and improve your overall experience. You can control the use of these technologies through your device settings or app preferences.

8. International Data Transfers

ArabChat may process and store your data on servers located in different countries. By using the app, you consent to such transfers, even if data protection laws in those countries differ from those in your location.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted in the app or on our website, and the updated date will be indicated at the top of this policy.

10. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

Email: support@arabchat.com

Phone: +49171356849

Thank you for using ArabChat! We value your trust and are committed to providing a secure and enjoyable communication experience.